We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,563 reviews.
No comment left by this customer.
05/02/12
No comment left by this customer.
05/02/12
No comment left by this customer.
05/02/12
Fab thanks!
05/02/12
excellent as usal
05/02/12
No problems at all, very pleased and will use again.
05/02/12
No comment left by this customer.
05/02/12
Apparently courier wasn't very happy to collect the tyres & wheels, even though I listed them
05/02/12
Very easy, user friendly site, efficient service, value for money, keep it up Parcel Monkey!
05/02/12
No comment left by this customer.
05/02/12
Excellent service
05/02/12
No comment left by this customer.
05/02/12
Easy service to use. Booked my collection in 5 mins on Sunday. It was picked up on Monday and delivered Tuesday. All in all 48 hours!
05/02/12
you still havent sorted the issue
05/02/12
Maybe a am or pm collection slot other than that everything fine
05/02/12
Courier didnt come on the next day 2 days, i had to phone in and re book again
05/02/12
Phone city link to ensure they would deliver to a neighbour in my absence - they did't do it!
05/02/12
No comment left by this customer.
05/02/12
No comment left by this customer.
05/02/12
would be nice with more tracking info, when the parcel had arrived i Denmark, otherwise super job ;)
05/02/12
Good service but would be much better if you could give a time slot even AM or PM would be helpfull.
05/02/12
First time using them, as was a little worried, as trying someone new, but did a great job and really happy. so will be using again.
05/02/12
Give compensation if item is not collected on the said date.
05/02/12
collected on time, will definately use again
05/02/12
Quick response, no issues, collected as advised.Would like to be advised of a 3-4 hour collection window,rather than wait in all day.
05/02/12
No comment left by this customer.
05/02/12
PM's order form does not allow me to give additional directions for both drivers if there's none home at collection and delivery addresses.
05/02/12
1st class.
05/02/12
No comment left by this customer.
05/02/12
1st CLASS SERVICE AND CHEAPEST AROUND
05/02/12
No comment left by this customer.
05/02/12
Quick and easy service to use, very good all round
05/02/12
Very happy
05/02/12
No comment left by this customer.
05/02/12
Collected on time and delivered
05/02/12
No comment left by this customer.
05/02/12
Good service as ever keep it up !
05/02/12
ok
05/02/12
It was not clear that VAT is to be added, and whether a mailing bag is supplied by CityLink for your cheapest service
05/02/12
Excellent service - no problems at all.
05/02/12
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