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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,015 reviews.
No comment left by this customer.
06/06/13
Offer discount to members who purchase a lot, like me.
06/06/13
No comment left by this customer.
06/06/13
The package was delivered to the Netherlands in a few of days, the only disadvantage I can think of is that I could not specify pickup time.
06/06/13
No comment left by this customer.
06/06/13
Simple online instructions. Easy to navigate. Very prompt and clear email updates and a reassuring confirmation of delivery. Thank you.
06/06/13
Your customer service was not very friendly and the parcel was over two hrs late from the initial time it was suppose to come in.
06/06/13
Good and fast..thank you
06/06/13
Parcel Monkey Was the Cheapest also I was amazed my large parcel only took 3 days from UK to Hong Kong Extremely Satisfied Customer :-)
06/06/13
No Probs picked up / droped off as arranged
06/06/13
No comment left by this customer.
06/06/13
No comment left by this customer.
06/06/13
Great service. Had no problems before and have used many times in the past. Price is good too. Would highly recommend using them.
06/06/13
No comment left by this customer.
06/06/13
No comment left by this customer.
06/06/13
No problem at all. Will use your service again.
06/06/13
No comment left by this customer.
06/06/13
No comment left by this customer.
06/06/13
No comment left by this customer.
06/06/13
No comment left by this customer.
06/06/13
Very well done!
06/06/13
Damaged parcel
06/06/13
i'm sorry i pressed too early with my mouse!! I've been very pleased with the service, had no complaints back from customers.
06/06/13
Good service but a day late
06/06/13
No comment left by this customer.
06/06/13
No comment left by this customer.
06/06/13
Main issue: I got 2 emails within seconds. One stated no label necessary, 2nd stated I must print a label ...
06/06/13
You still haven't collected
06/06/13
Collection on Friday and delivery on Saturday (when I was expecting Monday), delighted both myself and my customer. Well done!
06/06/13
Give the option drop off at depot with every parcel.
06/06/13
Drop the prices a bit, but other than that all good. Discount for regular users maybe?
06/06/13
No comment left by this customer.
06/06/13
Overall no concerns
06/06/13
You could not find fault with this excellent service in any way whatsoever. Thank you.
06/06/13
if this is the Night freight collection order, they missed the collection and now a day late,
06/06/13
excellent service, arrived on scedule
06/06/13
No comment left by this customer.
06/06/13
Service fine but unable to track parcel
06/06/13
No comment left by this customer.
06/06/13
No comment left by this customer.
06/06/13
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