When you have an unwanted item purchased from Victoria Plum, there are several options to consider. Before you do anything have a good read of their Returns Policy to be sure you are doing everything correctly.
Victoria Plum offer a 365-day return policy and you can arrange a courier for the collection of your items through their site. Any unwanted items can be unpacked and checked over but anything installed or used will not be eligible for a refund. Items returned should be in resaleable condition and in their original packaging or in suitable packaging to be couriered back to Victoria Plum.
You are not able to Return Items in person to the Victoria Plum warehouse and made to order items are not returnable.
You can use the Parcel Monkey courier quote engine to access cheaper delivery prices for returning your items to Victoria Plum. We do advise you check the restricted items list before sending. We can arrange for a tracked courier to come and collect your items and send them back for you for a lower cost than quoted above.
The Returns Address for Victoria Plum is -
First Point Business Park
If you have any doubts about how to send a parcel back for a return we will be happy to help so ask our Live Chat team for assistance.
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