We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,757 reviews.
Parcel collected on time but attemted delivery was a day late
18/09/11
No comment left by this customer.
18/09/11
A few problem last year but so far this year the service has been exemplary. All items arrived undamaged next day. 5* parcel Monkley
18/09/11
It took 2 days for the parcel to be delivered - it was next day delivery that was purchased. Disappointing but it got there in the end.
18/09/11
A very good service A+++++
18/09/11
fast ..and good feedback
18/09/11
No comment left by this customer.
18/09/11
good service and a very good price
18/09/11
Requested delivery after 12 noon - driver arrived at 10:30am - said that CitiLink never observed those sort of requests. What a shame.
18/09/11
Great service, thank you very much.
18/09/11
No comment left by this customer.
18/09/11
No comment left by this customer.
18/09/11
VERY GOOD
18/09/11
No comment left by this customer.
18/09/11
Quick and easy
18/09/11
ParcelMonkey very good. Courier difficult to contact but parcel arrived within 12 hours of collection so overall "excellent AND cheap"!
18/09/11
No comment left by this customer.
18/09/11
very poor taken money and item never turned up
18/09/11
parcel from wilts UK arrived in Mindanao ,philipinnes on Sat am 17 sept..goods intact !!!..PROBLEM ...could not track on PM or DHL
18/09/11
Courier are an total waste of time !PM your reputation will be in ruins, reconsider your couriers.they have lost so many of my ordersr
18/09/11
Prompt collection swift delivery.
18/09/11
No comment left by this customer.
18/09/11
Thanks for a great service. This was not the first time I used you, and it won't be the last. Friendly driver, collected on scheduled day.
18/09/11
No comment left by this customer.
18/09/11
This is the first time I have used you and was very impressed would use again and advise others to
18/09/11
No comment left by this customer.
18/09/11
No comment left by this customer.
18/09/11
3 out of the last 6 parcels arrived damaged. Courier drivers are the worst for this..
17/09/11
No comment left by this customer.
17/09/11
Consistently cheapest parcel service. Reliable, but would be great for more specific collection times
17/09/11
need prices like P2Go for non Uk deliveries
17/09/11
excellent as always
17/09/11
No comment left by this customer.
17/09/11
got delivered with no problems i am aware of, thanks monkey.
17/09/11
collecting and delivering from 8am until 8 pm is not very helpful. phone collection arranged next day with depot man never
17/09/11
No comment left by this customer.
17/09/11
Excellent efficient service. Thanks
17/09/11
No comment left by this customer.
17/09/11
No comment left by this customer.
17/09/11
No comment left by this customer.
17/09/11
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