If you need to send an unwanted product back to Currys you should check the Currys Online Return Policy. Before you return any items, check this carefully as returns policies can often be subject to change.
If you have something to return to Currys there are several ways to do so;
The first action to take for a return to Currys is to contact them. You can call them on 0344 561 1234 and have your order number (normally on your receipt) ready. You can also reach them online via email at firstname.lastname@example.org or better still via Live Chat. A team member from Currys will then pick up your enquiry and advise how best to proceed with your return and obtain your refund in full.
Your item may be faulty and if this is the case, they can offer a repair service if that is of interest to you.
For this retailer, you can return unwanted products within 21 days of receipt, providing it is in its original packaging. If the item is opened, you must return it within 14 days.
Returns and exchanges can only be processed with proof of purchase. This can be the sales receipt, a bank statement or an online sales invoice.
Always get a proof of postage when returning an item. We provide this in the booking process should you choose to schedule a courier pick up.
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