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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,894 reviews.
Excellent service as always
21/05/13
no comment
21/05/13
no comment
21/05/13
Price,speed of response and delivery were excellent. If required again I would definitely use ParcelMonkey
21/05/13
Thank you very much.
best sevice
21/05/13
no comment
21/05/13
no comment
21/05/13
no comment
21/05/13
no comment
21/05/13
it was easy from start to finish, many thanks (and i never give feedback!)
21/05/13
Cheers :-)
No comment left by this customer.
21/05/13
No comment left by this customer.
21/05/13
Excellent value and easy to set up collection.
21/05/13
The driver left a missed collection note in the postbox when I was at the collection address. Result - 1 day late collection
21/05/13
Very simple, quick and easy to setup and arrange
21/05/13
Great service
21/05/13
Fantastic again. Very easy set up very good rates. Highly recommended
21/05/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
21/05/13
Parcel monkey did ok. The company the used to collect my parcel managed to damage it.
21/05/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
21/05/13
It all worked exactly as advertised, thank you.
21/05/13
Very efficient, item collected on time - driver courteous - and delivered next day. Excellent service
21/05/13
No comment left by this customer.
21/05/13
Excellent service with collection and delivery exactly as stated and very competitive pricing - Thank you.
21/05/13
No comment left by this customer.
21/05/13
Everything ran like clockwork, pickup, delivery, all as stated and the contents of the package (computer) were not damaged ...thanks
21/05/13
collected and delivered as promised
21/05/13
parcel went to wrong address
21/05/13
Excellent service - thank you!
21/05/13
Will never use DX again!!!!!Tracking information was vague & confusing,took 5 days for a 1 to 2 day service so poor all round
21/05/13
Our Response: On behalf of the courier concerned please accept our apologies for this and rest assured we will speak to them.
no improvement required.excellent.
21/05/13
The recipient challenged me to give proof of receipt, Parel Monkey could not confirm, but Night Freight did and they were fantastic
21/05/13
Perfect as usual
21/05/13
To France (tracked) with no hiccups and in Two working days - Incredible.
21/05/13
Great price, great service what is not to like!
21/05/13
Collected promptly and delivered quickly. Very convenient.
21/05/13
no comment
21/05/13
great service and very reasonable price
21/05/13
excellent service..on time , courteous and cheap thank u!
21/05/13
Published service 1 - 2 days, but took 3, so OK but should have been quicker.
21/05/13
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