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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
No comment left by this customer.
21/05/13
quick and easy
21/05/13
Picked up and delivered as agreed thanks with no problems
21/05/13
Easy to book, only downside was not being able to specify a collection time slot.
21/05/13
My current order has not labels to be sent.
21/05/13
No comment left by this customer.
21/05/13
No comment left by this customer.
21/05/13
As always , Parcel monkey is reliable and offers the best courier quotes for me. It would be great if I was given a time band for collection
21/05/13
No comment left by this customer.
21/05/13
great service will be using you again
21/05/13
Very efficient
21/05/13
Would value information regarding approx time to expect collection. Waited in all day and collection was at end of afternoon. Wasted day.
21/05/13
No comment left by this customer.
21/05/13
faultless
21/05/13
waiting in all day is a pain. is there a way of texting/emailing advice of a.m or p.m delivery
21/05/13
simple & straight forward to use, however a little vague on label requirements.
21/05/13
Everything went as planned
21/05/13
No comment left by this customer.
21/05/13
collection and delivery done as promised, great service.
21/05/13
Goood service, will use again
21/05/13
no comment
21/05/13
Great service very quick and profession
21/05/13
no comment
20/05/13
no comment
20/05/13
no option for when to have the package collected or left with recipient if they are not home.
20/05/13
FANTASTIC! Thanks so much X
20/05/13
And thank you so much for booking with us :-) x
Quick delivery Good service
20/05/13
no comment
20/05/13
Tracking codes unclear. Parcel left with neighbour with no prior agreement
20/05/13
collection and delivery went very well
20/05/13
No comment left by this customer.
20/05/13
really good service
20/05/13
No comment left by this customer.
20/05/13
Always an excellent service, easy booking, pleasant couriers, and parcels always arrive on time 100% every time
20/05/13
Many times the driver didnt turn up to collect
20/05/13
Cheap, fast and efficient service door to door!
20/05/13
No comment left by this customer.
20/05/13
No comment left by this customer.
20/05/13
No comment left by this customer.
20/05/13
I had some problems with the tracking not working, but otherwise had no problems. I am happy wth the service and would use again
20/05/13
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