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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
Very good
20/05/13
Excellent prompt service
20/05/13
A* excellent service
20/05/13
No comment left by this customer.
20/05/13
No comment left by this customer.
20/05/13
The parcel has not been collected
20/05/13
No comment left by this customer.
20/05/13
Collected on time, delivered on time in same condition as sent. Very happy
20/05/13
Thank you very much :-)
my parcel was broken not happy at all
20/05/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
very good, efficient, precise, good value for money
20/05/13
great price, great service would use again A+++++
20/05/13
Very efficient service. Thankyou.
20/05/13
very good
20/05/13
First class.
20/05/13
Perfect again thank you
20/05/13
No comment left by this customer.
20/05/13
If you could give an estimated time of collection
20/05/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Quick delivery to the USA
20/05/13
Picked up and Delivered on Time so no Problems
20/05/13
no comment
20/05/13
Excellent reliable service, once again.
20/05/13
Great service again
20/05/13
No improvement neccessary. The consignment was picked up next day and delivered to destination the following day. Perfect!
20/05/13
no comment
19/05/13
We waited in until 5pm for collection. It would have been helpful if we had an am/pm slot, or could have called for schedule.
19/05/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Excellent service....Fast and effective...and all my customers (buyers of goods) are happy at receiving their good quickly!
19/05/13
Our Response: So it should have been 5 stars then!! ;-)
no comment
19/05/13
no comment
19/05/13
Fantastic service.
19/05/13
Great service, although web site states driver will bring a label but in fact you need to provide it yourself. Apart from that no complaints
19/05/13
excellent service and competitive price.
19/05/13
Exceptionally good speedy service.
19/05/13
brilliant
19/05/13
No comment left by this customer.
19/05/13
Good but why does there often seem to be a problem getting labels generated on a Sunday. Still waiting for 2 but 3 i printed straight off???
19/05/13
Excellent service an dgreat value via CityLink; would be good to have delivery approx time text as per DPD couriers though
19/05/13
No comment left by this customer.
19/05/13
Very good thing to be able to say what timescale the courier will arrive.
19/05/13
No comment left by this customer.
19/05/13
No comment left by this customer.
19/05/13
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