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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,894 reviews.
No comment left by this customer.
09/10/14
Very pleased with service and arrived within timescale fully intact will use again
09/10/14
Excellent service, could be improved if we could specify times not available for collection, e.g from work not before 9a.m. etc
09/10/14
No comment left by this customer.
09/10/14
Delivered as promised next day perfect timing. Thank you again. I constantly tell people about your service. 2nd to none
09/10/14
Easy and efficient as well as open front unlike p2g
09/10/14
no comment
09/10/14
need to know more in advance in what time they will be here
09/10/14
no comment
09/10/14
Good service
09/10/14
no comment
09/10/14
Yet again, you are asking for feedback before the parcel has been delivered, so much for the 4-5 days delivery
09/10/14
The parcels / boxed were badly damaged and were rejected by the company.
09/10/14
no comment
09/10/14
no comment
09/10/14
9 plus days, not delivered and you ask for feedback. Rather pay the extra and get a service. Tracking service abysmal also, no detail
09/10/14
Superb service as always
09/10/14
parcel was not picked up for 2 days even though it was requested on the same day.
09/10/14
Good price
09/10/14
Hi, First time I've used a courier service and everything ran smoothly. No issues will use again with confidence. Thanks
09/10/14
Excellent service at very reasonable price
09/10/14
Fast, efficient, good price
09/10/14
No show Friday, Saturday, Monday to Tuesday! had to go to depo on Wednesday! Appalling service and no money back!!!
09/10/14
no comment
09/10/14
no comment
09/10/14
great service
09/10/14
Ask collecting courier company to text estimating time of collection as staying in all day waiting is not acceptable.
09/10/14
no comment
09/10/14
On time, quick delivery for a reasonable price
09/10/14
The whole process is easy and the cost seemed reasonable; delivery time was as promised.
09/10/14
No comment left by this customer.
09/10/14
E mail confirmation of delivered parcel would be great
09/10/14
Great service i cant fault it! thanks :)
09/10/14
No comment left by this customer.
09/10/14
Use PM quite often just a shame if a problem does arise there is no phone support only email which can be frustrating & slow.
09/10/14
outstanding service, will use again!!!
09/10/14
Parcel was not delivered to post room as requested but to another part of the complex discovered by chance otherwise excellent service
09/10/14
Brilliant service
09/10/14
A little more information when parcel picked up / through customs / in transit in UK - good information when arrived at UAE though
09/10/14
Parcel never arrived. Customer service staff were useless and couldn't even give me relevant phone numbers to take my search further.
09/10/14
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