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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,893 reviews.
Very poor service. Although I called to customer service to deliver the date, but driver didn't deriver because of his own personal reason.
10/10/14
I paid for "next day" delivery, driver didn't call as promised until the following date and now important parcel is late to destination.
10/10/14
excellent on time collection and delivery - perfect !
10/10/14
no comment
10/10/14
No comment left by this customer.
10/10/14
The service was faultless and the pricing competitive. Thank you.
10/10/14
No comment left by this customer.
10/10/14
First class Uk to Europe service
10/10/14
Very good service at an excellent price. Will use again.
10/10/14
No comment left by this customer.
10/10/14
No comment left by this customer.
10/10/14
Very easy service to use and delivery was as described and extremely fast. Will defiantly use again and recommend to anybody.
10/10/14
Very good can't fault!
10/10/14
Can't fault anything. The new driver on the collection side is great, thanks Citylink.
10/10/14
First time I've used Parcel Monkey - they're cheap and arrive on time, very impressive!
10/10/14
Well priced and picked up next day. Would have been nice to be able to find out roughly when pick up was due to saver waiting in all day
10/10/14
No comment left by this customer.
10/10/14
After a few hiccups last year I am back to trusting you again. City Link driver always smiling and helpful. Keep it up.
10/10/14
Great service . Saved me over £40 on a parcel going to swedon which paid for the take away wednesday night .
10/10/14
no comment
10/10/14
no comment
09/10/14
superb nothing to fault :)
09/10/14
parcel was picked up and deliverd on time will be using parcel monkey again thankyou
09/10/14
no comment
09/10/14
More precise pick up timings - even 2 or 3 hour slots would be helpful.
09/10/14
great service. thanks
09/10/14
Good fast and cheap service.
09/10/14
no comment
09/10/14
you're the best
09/10/14
3 TSHIRTS THAT WERE ON THE FRONT POCKET OF THE SUITCASE I SHIPPED HAVE DISAPPEARED. NOT USING IT AGAIN.
09/10/14
No comment left by this customer.
09/10/14
I set myself up as the parcel recipient, I was paying for it to be collected on my behalf, despite this I was sent the link to print labels.
09/10/14
No comment left by this customer.
09/10/14
very happy and satisfied with your prompt service. will use you again definately
09/10/14
No comment left by this customer.
09/10/14
Having to put aside whole day for pick up/drop off is NOT BLOODY USEFUL! Now I know this I won't use Parcel Monkey or Parcelforce again.
09/10/14
great arranging the delivery of some fagile items through you, thanks
09/10/14
No comment left by this customer.
09/10/14
Very good service, cheaper than our usual courier Yodel Direct. Thanks
09/10/14
Great service... Quick and great to not have to leave the house trying to push the pushchair and carry a huge parcel
09/10/14
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