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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,894 reviews.
No comment left by this customer.
08/10/14
very impressed and very eay
08/10/14
No comment left by this customer.
08/10/14
No comment left by this customer.
08/10/14
No comment left by this customer.
08/10/14
Brilliant bloke picked up the parcel very patient and lovely.
08/10/14
No comment left by this customer.
08/10/14
Parcel didn't arrive on time
08/10/14
No comment left by this customer.
08/10/14
Collected on Time, Delivered on Time. Excellent.
08/10/14
No comment left by this customer.
08/10/14
Excellent
08/10/14
no note was left after first attempt and was not in for 2nd. went to collect from depot who were great as got there just as about to close.
08/10/14
Give a 3 hour window for collection time, as its a pain waiting in all day, not knowing if the parcel is going to be collected
08/10/14
More precise timing of parcel collection, even am/pm would help
08/10/14
The transaction was very smooth. what would be good if there was a approximate eta for collection.
08/10/14
Picked up on time, dropped off on time without any damage, plus very good value - excellent as always -thanks
08/10/14
Everything went very smoothly.
08/10/14
paid for next day delivery w citilink. parcel still has not been delivered. customer upset.
08/10/14
No comment left by this customer.
08/10/14
No comment left by this customer.
08/10/14
Great service fast and on time
08/10/14
No comment left by this customer.
08/10/14
Last 2 orders with City Link I have had to rebook for another day.
08/10/14
no comment
08/10/14
no comment
08/10/14
no comment
08/10/14
Worked just as advertised. Parcel safely delivered to Australia well within the advertised time. Couldn't have been easier
08/10/14
We offered to assist with loading items on to the van but we were taken aback with his rudeness.
08/10/14
no comment
08/10/14
no comment
08/10/14
I ordered same day delivery , and it turns out it wasnt , so I had to pay for a second pick up charging twice as much plus what I paid to PM
08/10/14
Excellent fast efficient easy service. Would definitely recommend and use again. Thanks you very much
08/10/14
no comment
08/10/14
no comment
08/10/14
no comment
08/10/14
Can you please send the relevant VAT invoice automatically & asap as each time we have to ask you for this
08/10/14
A*
08/10/14
i found and always do find the parcel monkey service to be top notch 5*****
08/10/14
no comment
08/10/14
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