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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,894 reviews.
no comment
06/10/14
Very good service
06/10/14
no tracking number given driver turned up twice to collect item
06/10/14
no comment
06/10/14
No comment left by this customer.
06/10/14
No comment left by this customer.
06/10/14
maybe add an option to choose pick up and delivery times
06/10/14
All painless and very cheap.
06/10/14
first class service
06/10/14
No comment left by this customer.
06/10/14
No comment left by this customer.
06/10/14
Excellent - will use you again
06/10/14
No comment left by this customer.
06/10/14
Your organisational service was excellent but Parcelforce damaged my item in delivery but would not let me know how.
06/10/14
No comment left by this customer.
06/10/14
pick up on time, now it was really good
06/10/14
When collecting from a school it is advisable to arrive before 16.30
06/10/14
No comment left by this customer.
06/10/14
Parcel was collected two days late than the original date this is terrible service
06/10/14
No comment left by this customer.
06/10/14
Very good service.
06/10/14
absalutly excellent as usual A****
06/10/14
ABSOLUTELY RUBBISH! It would appear you cannot even reply to complaints emails... Problems with numerous parcels, WILL NOT USE AGAIN!!!!!!!!
06/10/14
Both parcels arrived damaged although, fortunately, the damage to the goods was mainly superficial.
06/10/14
No comment left by this customer.
06/10/14
No comment left by this customer.
06/10/14
No comment left by this customer.
06/10/14
Very good, thanks. No problems.
06/10/14
No comment left by this customer.
06/10/14
The parcel was stolen before it even reached central depot. Sent via parcelforce
06/10/14
No comment left by this customer.
06/10/14
Collected parcel early in the morning.
06/10/14
No comment left by this customer.
06/10/14
Booking made on Monday, collected on Tuesday and arrived at destination on Wednesday. Can't fault the service or price.
06/10/14
No comment left by this customer.
06/10/14
No comment left by this customer.
06/10/14
No comment left by this customer.
06/10/14
thanks
06/10/14
I was happy with four of my parcels arriving on time (i had the 24 hour express service) but the other 2 parcels did not arrive until the da
06/10/14
It would be useful to receive an email/text on the day with an estimated collection time
06/10/14
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