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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,804 reviews.
No comment left by this customer.
06/10/14
Excellent - will use you again
06/10/14
No comment left by this customer.
06/10/14
Your organisational service was excellent but Parcelforce damaged my item in delivery but would not let me know how.
06/10/14
No comment left by this customer.
06/10/14
pick up on time, now it was really good
06/10/14
When collecting from a school it is advisable to arrive before 16.30
06/10/14
No comment left by this customer.
06/10/14
Parcel was collected two days late than the original date this is terrible service
06/10/14
No comment left by this customer.
06/10/14
Very good service.
06/10/14
absalutly excellent as usual A****
06/10/14
ABSOLUTELY RUBBISH! It would appear you cannot even reply to complaints emails... Problems with numerous parcels, WILL NOT USE AGAIN!!!!!!!!
06/10/14
Both parcels arrived damaged although, fortunately, the damage to the goods was mainly superficial.
06/10/14
No comment left by this customer.
06/10/14
No comment left by this customer.
06/10/14
No comment left by this customer.
06/10/14
Very good, thanks. No problems.
06/10/14
No comment left by this customer.
06/10/14
The parcel was stolen before it even reached central depot. Sent via parcelforce
06/10/14
No comment left by this customer.
06/10/14
Collected parcel early in the morning.
06/10/14
No comment left by this customer.
06/10/14
Booking made on Monday, collected on Tuesday and arrived at destination on Wednesday. Can't fault the service or price.
06/10/14
No comment left by this customer.
06/10/14
No comment left by this customer.
06/10/14
No comment left by this customer.
06/10/14
thanks
06/10/14
I was happy with four of my parcels arriving on time (i had the 24 hour express service) but the other 2 parcels did not arrive until the da
06/10/14
It would be useful to receive an email/text on the day with an estimated collection time
06/10/14
Excellent service and great value for money. Picked up in London and delivered in Inverness within 24 hours, brilliant, thank you.
06/10/14
No comment left by this customer.
06/10/14
Not Bad ;) Picker up on time.
06/10/14
No comment left by this customer.
06/10/14
Collection fine, labels took some time to arrive via email, but PM tracking no. advised invalid so no way to confirm parcel arrived safely.
06/10/14
Collected tues 30th DX still not arrived. Unable to track it on line. Phone call held in queu 20mins gave up.
06/10/14
No comment left by this customer.
06/10/14
Very efficient as usual. It would be helpful if City Link could collect from elsewhere without having to print labels. thanks
06/10/14
Parcel was collected from a third party, and delivered to France, within 3 days, brilliant service.
06/10/14
No comment left by this customer.
06/10/14
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