-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,894 reviews.
Your customer service is very bad. I have a parcel PM3141343 that wasn't collected on the 9th, wasn't collected today either.
10/10/14
First time ive used this service and Very happy, great price at more than HALF THE PRICE of royal mail, will use parcel monkey again !
10/10/14
Thanks again. All good.
10/10/14
no comment
10/10/14
first time i used you will be useing you again excellent service
10/10/14
no comment
10/10/14
The parcel was not picked up on the assigned day. I had to ask for another pick up.
10/10/14
late collection should have been collected monday but collected tuesday
10/10/14
I think the service was excellent and easy to apply on site just keep it that way.
10/10/14
no comment
10/10/14
no comment
10/10/14
no comment
10/10/14
no comment
10/10/14
no comment
10/10/14
no comment
10/10/14
no comment
10/10/14
No comment left by this customer.
10/10/14
No comment left by this customer.
10/10/14
Your prices were very competitive, collection and delivery were brilliant. Thanks.
10/10/14
no comment
10/10/14
excellent every thing went smoothly and all on time
10/10/14
no comment
10/10/14
You shouldnt force customers to save their credit card details
10/10/14
no comment
10/10/14
no comment
10/10/14
Picked up on time. Delivered on time. What more could I ask for.
10/10/14
Took longer than expected was cleared customs quickly, carrier this end dubious, delivered by little old lady who had trouble due to weight!
10/10/14
no comment
10/10/14
Great service, thank you
10/10/14
no comment
10/10/14
I Love you x
10/10/14
no comment
10/10/14
No card was put through the house when the recipient was out to inform parcel was left with neighbour.
10/10/14
great service, great website. well done
10/10/14
Very good service. Collected on same day as booking, tracking worked well, received on time.
10/10/14
the parcel was collected on the day, but the 'next day' delivery took 3 days
10/10/14
easy and reliable service
10/10/14
no comment
10/10/14
no comment
10/10/14
Needed options to send a large parcel - these were obtained with reasonable prices.
10/10/14
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more