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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,997 reviews.
No comment left by this customer.
15/05/13
COLLECTED ON TIME DELIVERED WITHIN THE TIME STATED WE WILL BE USEING AGAIN
15/05/13
thanks
15/05/13
PM1855383 was collected 8/5/13 but not delivered until 14/5/13. The other 3 parcels were on time.
15/05/13
I cant think of any ways you can improve your service , I have always found it excellent and have recommended you to friends
15/05/13
No comment left by this customer.
15/05/13
cheaper please other than that keep up what ur doing already.
15/05/13
Reduce the City Link next day service please
15/05/13
No comment left by this customer.
15/05/13
Item arrived on time, but 2 items in contents were broken. Packed well and marked "fragile this way up" it was delivered "on end"
15/05/13
Had trouble getting the "Track Your Shipments" feature on your web page working. Had to login to my shipments first to get tracking info.
15/05/13
Fast and efficient as always, thanks
15/05/13
No comment left by this customer.
15/05/13
COLLECTION ON TIME..DELIVERY GREAT..ITEM ARRIVED OK WITH PROOF OF DELIVERY..VERY IMPRESSED
15/05/13
great service and price
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
Correct delivery time, good handling. Nice one!
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
It is a great service and the only thing that would improve it would be greater knowledge of collection times
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
I can always rely on you to collect and deliver on time.
15/05/13
very hard to find a number to customer services. . all I wanted was a redelivery and I am still waiting. I paid for a service
15/05/13
No comment left by this customer.
15/05/13
I used the dx company, they stated on parcelmonkey tracking that the goods had been deliverd that was a total lie.I will not use them again
15/05/13
No comment left by this customer.
15/05/13
Your tracking system was pretty poor for the recipients & didnt transpose to Ebay at all?
15/05/13
After 6 day's from collection, still waiting for my parcel. have emailed Parcel Force after waiting at home for 2 days but no reply yet.
15/05/13
No comment left by this customer.
15/05/13
perfect service, thanks
15/05/13
could not complain first class service
15/05/13
booked a next day delivery with nightfreight on a thursday.They collected on following monday,now wednesday parcel not delivered and lost!
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
Quick and simple to arrange
15/05/13
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