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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,009 reviews.
No comment left by this customer.
19/05/13
Tracking number for customer would be great, along with a text with estimated delivery time like DPD do
19/05/13
Just as soon as the couriers we work with improve their technology we can provide this too you.
hi you wear spost to colect my parcel but wen the driver turned up he called not get it in the van no wone hase rung tle 01945 586855
19/05/13
Our Response: According to the tracking details your item was collected on 13th May 2013 @ 17:06
Service was great, can't think of anything to complain about, fair price, very quick delivery! Great job!
19/05/13
Appalling "service" from Courier, dishonest delivery driver, badly let down, I want my money back
19/05/13
No comment left by this customer.
19/05/13
excellent service again thanks
19/05/13
easy to order, quick delivery and very reasonable prices
19/05/13
Excellent service a*
19/05/13
Excellent service. Very impressed.
19/05/13
No comment left by this customer.
19/05/13
I am very happy with your services
19/05/13
Still waiting for a Courier shipping label!!!!!!!!
19/05/13
When you will accept Paypal, you will be the best.
19/05/13
No comment left by this customer.
19/05/13
Superb service from start to finish
19/05/13
Parcel didn't collected said no one was there but no one actually turned up. Very poor
19/05/13
no comment
19/05/13
Picked up as promised and delivered OK next day.
19/05/13
no comment
19/05/13
no comment
19/05/13
no comment
19/05/13
top quality service and value for money...
19/05/13
great efficient collection and delivery
19/05/13
Good. But I wish I can choose the time for collection.
19/05/13
No comment left by this customer.
19/05/13
no comment
19/05/13
Parcel not picked up on correct day.3 phone calls to chase. One took 47 mins to answer. 2nd call 30 mons & parcel still no delivered.
19/05/13
keep up the good work : )
19/05/13
Pleased with the service x
19/05/13
No comment left by this customer.
19/05/13
picked up when organised, arrived when it should have. cannot ask any more then that
19/05/13
Have a guy in a monkey suit pick up the parcels, then it wouldn't inspire confidence in the service, hmmmm maybe put the suit on after...
19/05/13
Excellent service. Prompt collection and reasonable price
19/05/13
Picked up promptly and courteous driver
19/05/13
A good service
19/05/13
No comment left by this customer.
19/05/13
The collection was late so therefore I let down my customer. However after I contacted customer services, the parcel was collected next day.
19/05/13
It all just worked. Your service gave me access to CityLink who did the job. All the paperwork was good. Thanks.
19/05/13
No comment left by this customer.
19/05/13
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