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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,865 reviews.
Courier did not turn up
01/10/14
I thought you gave an excellent service and will always use Parcel Monkey again many thanks Stephen Marslin J & A RESTORATIONS
01/10/14
No comment left by this customer.
01/10/14
HAPPY WITH SERVICE
01/10/14
Website worked very well. City Link driver missed pick up tho, as called at wrong house. Delayed delivery by one day.
01/10/14
Collected and arrived on time!
01/10/14
deliver when you say you will, other than that really happy. thankyou
01/10/14
Useful if date was on confirmation page if you are booking a collection for the future
01/10/14
No comment left by this customer.
01/10/14
good service at a good price, would use your service again
01/10/14
the pick up was swift and hassle free. however an estimated time should be given as to when it will be picked up
01/10/14
could do with time slots
01/10/14
Despite seeing some truly awful reviews (after I'd paid), no glitches at all. Insurance ought to be part of the up-front quote though.
01/10/14
No comment left by this customer.
01/10/14
Great service, easy to use and offered competitive prices among delivery companies
01/10/14
No comment left by this customer.
01/10/14
easiest website I have used .pickup driver was pleasant and very helpfull .will use again if needed thank you .
01/10/14
The parcel was not picked up on the collection date. My mum stayed in all day waiting. we eventually got a text at 20.15 !
01/10/14
everything was good - DX courier did a great job - great price too
01/10/14
Excellent service; price and delivery time.
01/10/14
Efficient and very quick! Good value. Thank you.
01/10/14
Prompt pick up - all went well.
01/10/14
no comment
01/10/14
Happy with the service I received. Parcel was picked up on the day/time I was given and was delivered safely and on time. Will use again!
01/10/14
Very good service, thanks
01/10/14
no comment
01/10/14
no comment
01/10/14
Delivery took slightly longer than expected and the package was a bit roughed up, though I could've packed it better. Nothing was broken! :)
01/10/14
If you could give a time range for the pick in stead of waiting all the day will be great.
01/10/14
no comment
01/10/14
no comment
01/10/14
no comment
01/10/14
no comment
01/10/14
no comment
01/10/14
The guaranteed Friday delivery was actually delivered Monday afternoon.
01/10/14
no comment
01/10/14
no comment
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
Please give us some way to track what time the parcel will be picked up/a small window in which we should be in!
01/10/14
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