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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,841 reviews.
Perfect!
18/12/14
excellent service A+
18/12/14
No comment left by this customer.
18/12/14
Total time from booking to delivery was less than 7 days.
18/12/14
No comment left by this customer.
18/12/14
Promy collection,prompt delivery and good communication at a resonoble price, Thank you
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
Brilliant website, accurate pricing, easy to use, hassle-free, super speedy parcel delivery. Can't fault any of it. Lovely stuff
18/12/14
Setting up parcel force - Yes. Parcel force collecting as required - Yes
18/12/14
Great, easy service, collected when scheduled
18/12/14
Very reasonable price, however I booked on 4 parcels all at the same time and 1 was collected 6 days after the other 3.
18/12/14
Perfect, collected and delivered when they said they would, can't ask for more than that. Thank you.
18/12/14
My parcel was collected promptly the next day and was delivered within the time scale - would like more info on the tracking tho!
18/12/14
excellent collection and fast delivery to a tricky location
18/12/14
Everything really good, although the address label printed out very large! Ok though 'cos it was a large box...
18/12/14
The parcel still has not arrived, it has taken much longer than promised and it took over a week to show any tracking info.
18/12/14
fast, efficient, great - thanks
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
excellent service as usual
18/12/14
Very efficient happy with the service will use again in future
18/12/14
great service
18/12/14
Excellent service, good collection and delivery
18/12/14
Excellent way to compare courier services. Made everything very clear, especially the prices
18/12/14
Good service, timed collections (am/pm) would be a very helpful addition
18/12/14
Great price and service
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
Great service as always and even at this busy time of year delivery was made on time.
18/12/14
Fast delivery at the best price. Happy customer :)
18/12/14
thank you for great service!
18/12/14
Would be much better if you gave a two or three hour time slot when collecting or delivering. That way people would not have to wait around
18/12/14
parcel picked uip in norfolk 4pm and delivered kent 10am next day. Very impressed with that and will use you again thank you x
18/12/14
Great speedy delivery thanks
18/12/14
Good price and didn't even have leave house... Would highly recommend
18/12/14
Thx
18/12/14
No one came to collect the parcel, so we booked it with another company and would like a refund from yourselves
18/12/14
Very good and affordable. Would be great to have a delivery ETA as well but I understand this might be trade off for good value price
18/12/14
poor customer service, no one has bothered to reply to me nor another courier thatvwas delayed collection by 4 days and still waiting
18/12/14
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