-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
Clear instructions and prompt collection and delivery
18/12/14
Good service and safe delivery of goods. Would appreciate a narrower (3-4 hours) slot for pickup to avoid needing to stay in all day.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
My item was damaged on arrival, and the goods are unusable, how do I nake a claim?
18/12/14
easy set up, reliable and quick
18/12/14
No comment left by this customer.
18/12/14
as Always top class service !
18/12/14
collected without any problems and delivered to Australia within 4 working days.
18/12/14
Collection was made on the day specified and an email confirmation was sent in advance.
18/12/14
Fantastic service!!
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
I had no problems what so ever parcel went to Australia arrived on time in perfect condition will use this service again
18/12/14
No comment left by this customer.
18/12/14
Did not collect on day arranged. Had to reschedule and hope my customer would not be too upset.
18/12/14
perfect thank you again so reliable
18/12/14
really easy efficient service
18/12/14
a smaller collection window would be great
18/12/14
quick delivery but some minor damages to the goods due to rough handling
18/12/14
living abtoad, i found you via the internet and your online process was simple to use.
18/12/14
Quick and efficient
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
courier came in timely fasion and arrived at expected time
18/12/14
I sent 1 parcel but 3 were delivered - my mother now has a toaster and kettle that belongs to someone else. Please advise !
18/12/14
It was the easiest parcel company I've used. Thank you
18/12/14
parcel arrived safely in Germany
18/12/14
I've ordered the parcel a few minutes before midnight and was collected the next day at 10.30 am.Good tracking, arrival after 6 days. Thanks
18/12/14
My parcel was not collected and now i have to wait two days for it to be picked up. And there is no number to call you on
18/12/14
taken & delivered by parcelforce within 4 wkng days, no probs, thanks, good job
18/12/14
swift
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
Easy service. Could improve the weight limit as difficult to give an exact weight. Easier to provide an estimate.
18/12/14
No comment left by this customer.
18/12/14
Perfect!
18/12/14
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more