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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,977 reviews.
sent a parcel to new zealand all ok good work PM
17/12/14
Boxes bashed.
17/12/14
current parcel not yet delivered after a week. tracking site has erroneous entries. not happy.
17/12/14
Collection On time, very polite and delivered on time as well
17/12/14
you havent taken my parcel you took 70 pound out of my bank you are fake dont trust this company bloody rip offffffff
17/12/14
I am very pleased with the service we recieved there were no issuse what so ever parcel arrived to New Zealand in 5 days A*****
17/12/14
No comment left by this customer.
17/12/14
Very good.
17/12/14
Excellent choices of Courie simple to use committed Couriers great Tracking
17/12/14
No comment left by this customer.
17/12/14
Parcel collected and delivered in a timely manner - very pleased with service
17/12/14
Excellent service. Thank you
17/12/14
it'd be good to have an alert 30-60 minutes before the person is coming
17/12/14
No comment left by this customer.
17/12/14
It may be better if you could give times of pick up
17/12/14
great service, disturbed by the amount of things on the high risk list, need to emphasise this prior to booking
17/12/14
Prompt, realiable service
17/12/14
Very good service, thanks
17/12/14
Good service, was very late in the day picking up even though Id booked it 28 hours earlier. Otherwise happy
17/12/14
Second time using the service and really great again, will def recommend and use again
17/12/14
Brilliant, bloke quoted me £170 delivery, tried other couriers and got lowest of £93, you did it for £20
17/12/14
No comment left by this customer.
17/12/14
No comment left by this customer.
17/12/14
as always on time and smooth services
17/12/14
Postage cost was too expensive. Thanks
17/12/14
No comment left by this customer.
17/12/14
I liked the phone to say courir was close, but was unable to track the parcel a email to say it arrived would be goood
17/12/14
No comment left by this customer.
17/12/14
Wasn't collected due to yodel,only 1 email received. Took it to depot myself 4 days later 2 days off work waiting
17/12/14
Excellent service
17/12/14
Prompt, very good value, great communication, great staff
17/12/14
Easy Navigation Web Site Good Tracking Information Great Price Will Defiantly Use You Again For Larger Parcels
17/12/14
3 of the 5 boxes arrived 3 days before the other 2. I think it was because the 2 boxes were damaged and I thank you for their repair !!
17/12/14
Absolutely over the moon with this service, I have nothing negative to say at all! All positive. Thank you
17/12/14
great service quick and efficient
17/12/14
Efficient and good value yet again - keep up the good work!
17/12/14
all fine no problems when i have used them
17/12/14
The only issue was I was not given a time for collection. Luckily the delivery man had to come back past. Great service. Thanks
17/12/14
Parcel still not arrived
17/12/14
No comment left by this customer.
17/12/14
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