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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,845 reviews.
was very satisfied with the whole proccess starting with the cost,and right up to been deliverd to germany A1 COMPANY parcel monkey use agai
20/12/14
Collected as arranged, very quick delivery to Hong Kong. Bit of confusion having two tracking numbers
20/12/14
The driver was on time, thank you.
20/12/14
Nice and smooth!
20/12/14
parcel monkey doesnt mess about
20/12/14
Setting a time period for the collection of goods would be appreciated
20/12/14
For drop off at depot option would be good to have link to a map and opening times in the confirmation emails
20/12/14
prompt collection and delivery would use again and recommend
20/12/14
No comment left by this customer.
20/12/14
PARCELS PICKED UP AND DELIVERED NEXT DAY - GREAT SERVICE - MANY THANKS
20/12/14
The parcel has not been received almost two weeks later - the website tracking service is difficult to use
20/12/14
Helpful collector. On day as promised. Found us...not always easy!
20/12/14
Very satisfied.
20/12/14
No comment left by this customer.
20/12/14
No comment left by this customer.
20/12/14
parcel wasnt collected, i reported a problem but no one has responded to it. i am very unhappy.
20/12/14
You saved me £14 - thanks
20/12/14
Good service, no problems.
20/12/14
Collection was a day late with no explanation or apology
20/12/14
No comment left by this customer.
20/12/14
excellent, great pick up, fast delivery
20/12/14
Could not fault it service was excellent
20/12/14
The service was efficient simple to use and well priced.
20/12/14
next day collection, in fact next morning was excellent.
20/12/14
No comment left by this customer.
20/12/14
if i used this on my phone i wouldnt have a printer so parcel monkey could give you the option of bringing your labels with the driver
20/12/14
Arrived early morning, polite & courteous driver. Goods delivered earlier than thought. Brilliant.
19/12/14
Parcel not collected again
19/12/14
top top service very reliable will be using again keep up the the good work
19/12/14
Great service as always - Thank you guys
19/12/14
Order placed 12th December 2014. Parcel still not delivered (to Brussels address),
19/12/14
No comment left by this customer.
19/12/14
you did good, the only issue is the time to respond for our emails when we have a problem takes long time,
19/12/14
I have emailed ye twice and ye never replied to either of them and then ye email me to ask me is this a good service. Such a joke!!
19/12/14
No comment left by this customer.
19/12/14
Very good although the first pickup was missed
19/12/14
Arrived in perfect condition in 16 days to South Africa door to door :-) Thank you
19/12/14
Easy to use web site will keep on returning thank you
19/12/14
No comment left by this customer.
19/12/14
No comment left by this customer.
19/12/14
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