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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,986 reviews.
Easy Navigation Web Site Good Tracking Information Great Price Will Defiantly Use You Again For Larger Parcels
17/12/14
3 of the 5 boxes arrived 3 days before the other 2. I think it was because the 2 boxes were damaged and I thank you for their repair !!
17/12/14
Absolutely over the moon with this service, I have nothing negative to say at all! All positive. Thank you
17/12/14
great service quick and efficient
17/12/14
Efficient and good value yet again - keep up the good work!
17/12/14
all fine no problems when i have used them
17/12/14
The only issue was I was not given a time for collection. Luckily the delivery man had to come back past. Great service. Thanks
17/12/14
Parcel still not arrived
17/12/14
No comment left by this customer.
17/12/14
Paid for parcel to be collected last Thursday, never showed up & ignored email!!! No explanation given & no refund!! Disgusting!!!!
17/12/14
Could not fault service the only thing that would make it perfect if you could specify a time
17/12/14
For the second time they stated an incorrect delivery timeframe. They said 6-11 days, the carrier has confirmed its 60-70 days!! What a joke
17/12/14
Excellent service all round. Parcel collected on the day I booked it to be collected and delivered the following day
17/12/14
Excellent service from start to finish
17/12/14
Courier never picked up and the phone number you gave for them doesnt work
17/12/14
it appears you have lost a £400 mountain bike. please sort it out.
17/12/14
Picked up and delivered within a day during the Christmas rush. Excellent!
17/12/14
We were very happy with your service and could not fault it.
17/12/14
YOU NEVER COLLECTED THE PARCEL BUT TOOK MY MONEY!!!!!
17/12/14
No comment left by this customer.
17/12/14
my parcels are both still here. nearly a week since you were supposed to collect them...
17/12/14
No comment left by this customer.
17/12/14
No comment left by this customer.
17/12/14
No comment left by this customer.
17/12/14
The parcel was not picked up on the planned day, and I have been unable to track the parcel.
17/12/14
It was not obvious how to select a day to drop my parcel at a depot (if it is possible) so had to do next day!
17/12/14
No comment left by this customer.
17/12/14
Very good service
17/12/14
No comment left by this customer.
17/12/14
No comment left by this customer.
17/12/14
Yodel didnt pick up parcel after two bookings. Arranged for another company to do it, got my money refunded by the Paypal claims procedure.
17/12/14
It was excellent,fast, easy to track, easy to understand the step. So overall, it's very good, will suggest parcel monkey to friends.
17/12/14
super
17/12/14
good service thankyou
17/12/14
My parcel was collected on the 10th December, has not been delivered and the only reply I receive from you customer service "we are closed"
17/12/14
No comment left by this customer.
17/12/14
timely delivery which is always good. thank you.
17/12/14
We have already written to you with our complaint.
17/12/14
No comment left by this customer.
17/12/14
No comment left by this customer.
17/12/14
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