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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,841 reviews.
It was not obvious how to select a day to drop my parcel at a depot (if it is possible) so had to do next day!
17/12/14
No comment left by this customer.
17/12/14
Very good service
17/12/14
No comment left by this customer.
17/12/14
No comment left by this customer.
17/12/14
Yodel didnt pick up parcel after two bookings. Arranged for another company to do it, got my money refunded by the Paypal claims procedure.
17/12/14
It was excellent,fast, easy to track, easy to understand the step. So overall, it's very good, will suggest parcel monkey to friends.
17/12/14
super
17/12/14
good service thankyou
17/12/14
My parcel was collected on the 10th December, has not been delivered and the only reply I receive from you customer service "we are closed"
17/12/14
No comment left by this customer.
17/12/14
timely delivery which is always good. thank you.
17/12/14
We have already written to you with our complaint.
17/12/14
No comment left by this customer.
17/12/14
No comment left by this customer.
17/12/14
Very convenient. Prompt service would definitely recommend and use again!!
17/12/14
Excellent service. My parcel got there on the day specified and it arrived safe and well.
17/12/14
So efficient, tracking information all of the way and 3 days from UK to USA, also price was fantastic.
17/12/14
No comment left by this customer.
17/12/14
No comment left by this customer.
17/12/14
Brilliant start to finish and as a first time customer it was very encouraging. I will be sure to use this service again!
17/12/14
Very happy with service. Could not improve on anything, very happy with service 😊
17/12/14
No comment left by this customer.
16/12/14
Really pleased with service and the price, compared with other quotes I got from Northern Ireland it was great!
16/12/14
No comment left by this customer.
16/12/14
No comment left by this customer.
16/12/14
All was good, very fast
16/12/14
From collection to delivery hassle free 4 working days for delivery to USA impressive
16/12/14
I'm glad I've found your website! The best way to find the service/price you require! Thanks
16/12/14
No comment left by this customer.
16/12/14
excellent reliable service
16/12/14
Be able to provide a smaller time window for parcel collection.
16/12/14
No comment left by this customer.
16/12/14
No comment left by this customer.
16/12/14
Absolutely fantastic service.
16/12/14
Order placed, collected next day, delivered following day, what more could you ask for, perfect .
16/12/14
It is always all good thank you. Maybe: I had a hard time to try to pay once when I tried to pay using the site from phone
16/12/14
No comment left by this customer.
16/12/14
No comment left by this customer.
16/12/14
No comment left by this customer.
16/12/14
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