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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,841 reviews.
No comment left by this customer.
18/12/14
No collection made on the promised day (Friday 12 Dec) finally collected Wednesday 17th but only after we contacted ParcelForce direct.
18/12/14
i still don't know where is my parcel because they didn't received it yet after 7 days.
18/12/14
No comment left by this customer.
18/12/14
Highly recommend. Courier arrived on time , will use again
18/12/14
absolutely outstanding service £40 plus via shiply £6.95 here and utoxeter to remote south wales in 24hours….....100% perfect
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
excelelnt ser vice
18/12/14
No comment left by this customer.
18/12/14
Parcel arrived promptly. My only worry is apparent lack of an online Customer Care facility should anything go wrong. Happy to use again.
18/12/14
Pick-up ordered for Friday - parcel has been collected on Monday
18/12/14
No comment left by this customer.
18/12/14
Great pricing, good service from ParcelForce. Delivered on time.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
Brilliant service. Excellent price, delivered the next day by a kind, helpful, happy man. I've recommended you to all my friends.
18/12/14
Couldn't possibly improve on the service I received - excellent!
18/12/14
No comment left by this customer.
18/12/14
I sent 3 parcels recently and packed them extremely well but when they arrived one item was broken really badly
18/12/14
both drop off points listed on the website refused to accept my parcel. one only takes commercial parcels, other doesnt accept any. poor.
18/12/14
It would be helpful if a near specific time for pickup was available.
18/12/14
No comment left by this customer.
18/12/14
great price. delivered within timescale many thanks
18/12/14
No comment left by this customer.
18/12/14
exceptional service from collection to delivery...even on Sunday!
18/12/14
No comment left by this customer.
18/12/14
Excellent everything went very smoothly. I will certainly use your company again.
18/12/14
Delivery aand tracking very good, but the wabsite leaves a little to be desired.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
Very happy with the service you provide
18/12/14
Website states pick up is from 8am - 6pm - Parcel picked up at 6:45pm... Courier said he works till 9pm! Pls update your website
18/12/14
No comment left by this customer.
18/12/14
It may not be your problem but the parcel status still says processing on the 4th day - the delivery day.
18/12/14
No comment left by this customer.
18/12/14
great service fast delivery
18/12/14
No comment left by this customer.
18/12/14
No comment left by this customer.
18/12/14
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