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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,016 reviews.
No comment left by this customer.
10/06/13
Great, thanks
10/06/13
Good ,reliable ,fast ,company very satisfied 5*****what more can I say,but keep up the good service.
10/06/13
VERY VERY VERY GOOD. EXCELLENT SERVICE ONCE AGAIN E-BAY ITEMS/ RECOMMEND PARCELMONKEY
10/06/13
No comment left by this customer.
10/06/13
No comment left by this customer.
10/06/13
Was told my 24 hour was not open and had to repeatadly chase to ensure my urgent item was collected. Failed with guaranteed next day.
10/06/13
Might be excellent, but I do not believe the parcel has been delivered yet (according to tracking info)
10/06/13
No improvement needed. I was very pleased with the service.
10/06/13
No comment left by this customer.
10/06/13
Excellent service easy website
10/06/13
No comment left by this customer.
10/06/13
great service as always, will be back
10/06/13
Fantastic news, Thank you very much.
No comment left by this customer.
10/06/13
No comment left by this customer.
10/06/13
keep prices keen
10/06/13
We will always try our very best.
Parcel monkey is a great service. Can't fault their efforts. Thank you parcel monkey!
10/06/13
No comment left by this customer.
10/06/13
When picking a courier, it would be helpful to know the full costings instead of having to put lots of info into the system
10/06/13
But it's this info that's needed to create the exact price for the kind of item you are sending.
Prompt collection and good communication regarding delivery problems. Highly recommended service.
10/06/13
Thank you and it's great to see you will be recommending us.
great fast service,would recommend.
10/06/13
No comment left by this customer.
10/06/13
Brilliant service as always , will always recommend to others on ebay , cheap and fast and reliable..
10/06/13
Everything went to plan - good service and no problems
10/06/13
generally pleased though I expected an alloted collection time. Instead had to wait in all day
10/06/13
SERVICE WAS DONE JUST AS WAS TOLD
10/06/13
i was very impressed! your price was very competative, the chap turned up promtly and it arrived the next day! will certainly use you again
10/06/13
All good courier didn't collect till 6pm so stayed in all day a text with a estimate on collection time would have been good
10/06/13
excellant this time driver arrived on day stated
10/06/13
Great service and very easy transaction
10/06/13
No comment left by this customer.
10/06/13
Had/having problem with delivery, Parcel Monkey not answering my emails and there's no phone number to ring either
10/06/13
Thank You
10/06/13
No comment left by this customer.
10/06/13
Parcel was collected & delivered on time. Very impressed with speed of service & price via Citylink. Would recommend.
10/06/13
No comment left by this customer.
10/06/13
No comment left by this customer.
10/06/13
Collected Mon 3rd, paid for 3 day delievry, its Mon 10th, still not delivered, will be asking for a refund.
10/06/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
10/06/13
Received items no problem. Excellent service.
10/06/13
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