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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,016 reviews.
No comment left by this customer.
10/06/13
Very good service, recommended
10/06/13
No comment left by this customer.
10/06/13
Easy to arrange, excellent value, collected when arranged and delivered as arranged. Fantastic.
10/06/13
Easy to use online system - all very efficient. Thanks
10/06/13
Excellent service, can't fault it.
10/06/13
No comment left by this customer.
10/06/13
like the way you think
10/06/13
Quick 'n easy.
10/06/13
No comment left by this customer.
10/06/13
No comment left by this customer.
10/06/13
No comment left by this customer.
10/06/13
As always, you do what you say you will do. The parcel arrives undamaged on time.
10/06/13
No comment left by this customer.
10/06/13
Excellent service and delivery! Always a pleasure to use your services
10/06/13
1st Class service as usual
10/06/13
Easy to use and good communication. Was told by courier would be with customer next day, but was not delivered until the day after.
10/06/13
No comment left by this customer.
10/06/13
:-)
10/06/13
Excellent service
10/06/13
Very Happy
10/06/13
No comment left by this customer.
10/06/13
It would be good to be emailed the tracking reference number as the recipient asked for it but I did not have it to hand.
10/06/13
No comment left by this customer.
10/06/13
I was told the item would be collect on Thursday 30th May but it wasn't collect until Monday 3rd June
10/06/13
All good
10/06/13
very easy to organise, parcel picked up promptly.
10/06/13
no one came to collect
10/06/13
I am hoping to have a discount bonus for certain amount of bookings, they way your competitor do in the market.
10/06/13
I wish the person to whom I'm sending the parcel could access your tracking info.
09/06/13
The lack of telephone contact is a real pain. Collection did not take place till after 7 and the tracking was not updated
09/06/13
no comment
09/06/13
no comment
09/06/13
Everything easy about dealing with you guys. Pickup prompt, prompt delivery. Thanks very Much, Tim
09/06/13
if you could provide times when the package would be picked up and dropped off this would improve the service
09/06/13
couldn't of gone any more smoothly, thanks
09/06/13
Thank you
09/06/13
No comment left by this customer.
09/06/13
Slow updates on tracking, but overall not too bad
09/06/13
PM_1336474_1897501 CAST IRON MONEY BOX. NO NAME ON BAG PARCEL RETURNED TO DX B/HAM NOW PRESUMED LOST.
09/06/13
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