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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,872 reviews.
collection and delivery within the timeframe. i am impressed by the service
23/12/14
No comment left by this customer.
23/12/14
Generally good service but I don't know if my parcel has arrived. A confirmation e- mail would have helped.
23/12/14
U never collected the item you have no customer care telephone number terrible service never using again
23/12/14
No comment left by this customer.
23/12/14
Very good service
23/12/14
No comment left by this customer.
23/12/14
I allready make a complaint. The parcel was broken with 3 packs of sweets missing. I'm still waiting your answer.
23/12/14
Make the max weight / size restrictions clearer. Other than that - great experience, will use you again.
23/12/14
I didn't use the pick up service so I cannot comment on that. Drop at Post Office was easiest. Parcel picked up and delivered within time.
23/12/14
No comment left by this customer.
22/12/14
parcel was sent to spain, arrived in good time with no problems.great service.
22/12/14
excellent speedy delivery from UK to New Zealand only days before Christmas. I was amazed!
22/12/14
Collected the parcel on the specified date and within a reasonable time. Parcel arrived safely to the states.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
Collected 1 day late and took longer than the 2 days specified for delivery
22/12/14
No comment left by this customer.
22/12/14
Not picked up on the day specified then wanted to charge ME twice as I didn't realise they was coming the day after as I was not informed.
22/12/14
Excellent service
22/12/14
My parcel was picked up promptly after my request the evening before. I'm impressed!
22/12/14
No comment left by this customer.
22/12/14
Very good as it is
22/12/14
Prompt and efficient service, great tracking info
22/12/14
The best price by far. Easy to arrange and it was delivered quicker than expected.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
Difficult to contact. Website email did not work. Parcel collection
22/12/14
No comment left by this customer.
22/12/14
All good
22/12/14
No probs, spot on
22/12/14
Excellent service as usual. Will use again & again. I feel very confident with there entire service... Thankyou.
22/12/14
Pick up on time and delivered on time thanks
22/12/14
Very good service thanks
22/12/14
Good service and good prices
22/12/14
Delivered on time before Christmas .
22/12/14
Great service generally, refund process far too slow and labour intensive.
22/12/14
No comment left by this customer.
22/12/14
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