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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,982 reviews.
CityLink arrived on time, delivered next day - absolutely no complaints at all.
26/09/10
website is easy to use. pricing is very resonable. collection and delivery hassle free. tracking simple and easy
26/09/10
have used 6 or 7 times in last 8 months. can't fault, service has been excellent.
26/09/10
all 3 parcels collected and delivered by you were on time at both ends. i have recommended you to all my freinds
26/09/10
No comment left by this customer.
26/09/10
delivery was a day late person i was sending to had to take a extra day off work because delivery date was wrong!
26/09/10
Ease of booking service, collct when say, price excellent, no complaints thanks
25/09/10
You are efficient and professional with excellent pricing. Your courier is a brilliant and I am very impressed all round. Thank you
25/09/10
No comment left by this customer.
25/09/10
city link were bang on - great service great price! thank you
25/09/10
delivered & collected on time cant ask for more than that. except citylink need to take more care with packages
25/09/10
No comment left by this customer.
25/09/10
No comment left by this customer.
25/09/10
No comment left by this customer.
25/09/10
Never needed to use a delivery service before, but would certainly go to you again in future, and recommend. Thanks
25/09/10
No comment left by this customer.
25/09/10
No comment left by this customer.
25/09/10
No comment left by this customer.
25/09/10
lovely job thanks
25/09/10
No comment left by this customer.
25/09/10
ARE YOU GOIN TO BRING PBACK THE AUTOMATIC POSTCODE FINDER??MANY THANX AND BRILL SERVICE
25/09/10
Thanks for the compliments! We're looking at the auto-postcodes again but as always, trying to keep costs down to pass on to our customers.
Hi i was impressed as ever always arrived on time will keep using parcel monkey.
25/09/10
Could not ask for more,brilliant service through out, keep up the good work.
25/09/10
Great service and price, highly recommended
25/09/10
No comment left by this customer.
25/09/10
very happy with the service, will use again. thank you
25/09/10
No comment left by this customer.
25/09/10
Cant fault it. All V Good.
25/09/10
to deliver to northan ireland to expensive another company much cheaper for one of the other parcels we sent
25/09/10
I was sceptical about using service after bad reviews,but each time been perfect.couriers could be more cheerful :)
25/09/10
Ensure specific collection instructions are passed on to the driver
25/09/10
No comment left by this customer.
25/09/10
VERY GOOD DELIVERY SERVICE AND CHEAPEST AROUND, ONLY FLAW IS THAT EMAILS ARE NOT ANSWRED
25/09/10
Our Response: Glad you like our prices! Don't forget to look in 'support centre' under 'my account' incase the email notifications don't reach you.
quick delivery as always
25/09/10
quick delivery as always
25/09/10
1st time of using no problems will use again
25/09/10
A postcode address finder would be a good feature and deals/discounts for sellers on Amazon would be welcomed too!
25/09/10
thankyou for you promt,safe and secure delivery service.Driver was extremely polite. Thankyou,will def.recomend and use you in future
25/09/10
we use parcel monkey (city link) because you have the best,fastest, most helpful staff and service,we would not use any other
25/09/10
overall your delivery service is pretty good, however i have experienced problems in loosing parcels, not being picked up or del on time
25/09/10
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