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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,977 reviews.
Very pleased up to now, please keep up the good work, i need you guys to help build up my business
26/09/10
Collected when planned and delivered to schedule ~ what more can you ask for.
26/09/10
Hi, it would be most helpful if you had an automated post code address finder for deliveries, it would save lots of time and be most helpful
26/09/10
this is the second time i have had problems with collecting parcel 1st time it took 3 days to collect and its been 2 days now for this one,
26/09/10
this company really needs a phone number to be able to ring if there are any problems
26/09/10
GREAT NOW THAT YOUR NEW WEBSITE IS UP AND RUNNING THANKS STEVE
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
Easy to use ,Quick and cheap.
26/09/10
my parcel didn't get collected on the specified day even though i had paid for it to be! Then I had to drive the parcel to the main depot!
26/09/10
No comment left by this customer.
26/09/10
Very good service would recomend as very good
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
good service wii use again
26/09/10
I first heard of ParcelMonkey when I had an item to return to a dealer and they gave me your link to use and I wasost impressed!
26/09/10
good service would deffo use again
26/09/10
No comment left by this customer.
26/09/10
one order was pending for about 10 hours ,thats no good to me
26/09/10
Our Response: Sorry to hear you label didn't arrive quickly. Labels arrive on a 20 minute rotation so it may have been that your postcode had a typo that needed manually correcting?
No comment left by this customer.
26/09/10
Im happy with the service you provide and dont have any suggestions at this time.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
very good
26/09/10
Basic service very good but your system refuses to accept my credit card I don't understand because it use too.
26/09/10
You performed exactly as promised and I'm very pleased with your service.
26/09/10
I find the service easy to use, the courier collects promtly and is friendly, the prices are excellent
26/09/10
Excellent as always thank you
26/09/10
5 Star!
26/09/10
Collected next day, and delivered as promised the following, excellent.
26/09/10
No comment left by this customer.
26/09/10
So far it has been good service parcels get to destination not damaged and a very good price.
26/09/10
Delivered in a timely manner, Thnak you.
26/09/10
Great prices. Quick to process. Use your service for all my parcels collections/deliveries.
26/09/10
No comment left by this customer.
26/09/10
CityLink arrived on time, delivered next day - absolutely no complaints at all.
26/09/10
website is easy to use. pricing is very resonable. collection and delivery hassle free. tracking simple and easy
26/09/10
have used 6 or 7 times in last 8 months. can't fault, service has been excellent.
26/09/10
all 3 parcels collected and delivered by you were on time at both ends. i have recommended you to all my freinds
26/09/10
No comment left by this customer.
26/09/10
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