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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,879 reviews.
good
07/05/13
Great Service - VERY HAPPY!
07/05/13
The driver come nice and early.
07/05/13
This was the first time i have used a courier i normally use royal mail but i will use you again for price and a great service thanks
07/05/13
Easy to use and cost effective.
07/05/13
If you could carry liquid goods, I would use you a lot more.
07/05/13
No comment left by this customer.
07/05/13
Great service, will use again.
07/05/13
Very easy to use and happy with the service and will use again.
07/05/13
No comment left by this customer.
07/05/13
No comment left by this customer.
07/05/13
Fantastic Price, great service, did exactly what it say's on the tin! would definately use this service again. Highly recommended.
07/05/13
On collecton driver did not know who they were collecting for or delivery address/ customer would not release goods. Good lost in transit .
07/05/13
No comment left by this customer.
07/05/13
ive sent loads of items and i will be using you all the time.
07/05/13
The worst possible customer service, will never use again, they still have my goods and will not tell me where they are : (.
07/05/13
No comment left by this customer.
07/05/13
my consignments were supposed to be collected on friday but no courier arrived. had to re-schedule following tuesday. very poor service !!!
07/05/13
fine service collection was within the last half hour
07/05/13
No comment left by this customer.
07/05/13
perfect service everytime :)
07/05/13
Great service as usual dont change a thing
07/05/13
No comment left by this customer.
07/05/13
No comment left by this customer.
07/05/13
Very safe and reliable and reasonably priced service and as always would recommend to others
07/05/13
No comment left by this customer.
07/05/13
Sorry but on this occasion you failed, the company you placed my parcel with failed to deliver as requested and caused me huge problems.
07/05/13
No comment left by this customer.
07/05/13
No comment left by this customer.
07/05/13
An estimate of collection time would be useful
07/05/13
Great, easy, service. The response to Tickets is pretty quick, however it would be helpful to have contact telephone number.
07/05/13
No comment left by this customer.
07/05/13
It would be nice to know if you are collecting morning or afternoon at least
07/05/13
No comment left by this customer.
07/05/13
No comment left by this customer.
07/05/13
all went smoothly - no problems, will use again
07/05/13
No comment left by this customer.
07/05/13
no comment
07/05/13
My parcel was collected late which has resulted in me not receiving my parcel until after the bank holiday weekend. Never use again
07/05/13
The process could not have been simpler. Shipment was picked up in the UK and delivered in the USA on time at half the price of other shippe
07/05/13
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