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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,877 reviews.
Very good and efficient.
08/05/13
No comment left by this customer.
08/05/13
No comment left by this customer.
08/05/13
good fast delivery
08/05/13
Pick up 3rd May for delivery 4th May. Parcel still not delivered as of 8th May. I would like a refund. Will not use again, terrible service
08/05/13
No comment left by this customer.
08/05/13
No comment left by this customer.
08/05/13
No comment left by this customer.
08/05/13
Top class and will come back every time , iv also recommend you to others
08/05/13
No comment left by this customer.
08/05/13
Offer me a discount for the buisness I put your way!
08/05/13
No comment left by this customer.
08/05/13
good
08/05/13
****, as collection was due yesterday and the envelope is still on my desk, AND I can't call anyone to find out what the hell is happening.
08/05/13
On time perfect condition great value
08/05/13
No comment left by this customer.
08/05/13
arrived on time, was able to track the parcel online, really friendly guy when he arrived.
08/05/13
I had previously had many problems with another company but you did what you said you would do v efficiently
08/05/13
Great service with one big caveat: pickup was around 5pm. so I spent 9 hours waiting. Should be possible to give rough pickup times really.
08/05/13
Very simple and efficient
08/05/13
told by customer that parcel was just left on door step she dont know who signed for it and it was damaged
08/05/13
It would be good to have an idea of pick up time
08/05/13
Very happy.
08/05/13
No comment left by this customer.
08/05/13
No comment left by this customer.
08/05/13
straightforward easy to use site many thanks
08/05/13
Excellent pick-up/delivery/tracking. I would have liked to know a time (say, within 2 hours ) for the collection though!
08/05/13
Perfect service, No improvement necessary.
08/05/13
No comment left by this customer.
08/05/13
No comment left by this customer.
08/05/13
Very quick service .... 3 days to thailand is very impressive. THank you very much !
08/05/13
Your one big downfall is having no telephone contact.There are times when Customers need to speak with someone.
08/05/13
no comment
08/05/13
Fantastic service, wish to apply premier account, have more parcels per week.
08/05/13
Done the job thank you
08/05/13
Easy to use on line service everything was so straightforward and simple .e mail reminders and very fast affordable efficient service
08/05/13
no comment
08/05/13
no comment
08/05/13
no comment
08/05/13
Good service
07/05/13
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