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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,996 reviews.
No comment left by this customer.
05/05/13
For the first time using parcel monkey the courier was too pedantic and refused to collect. Very poor service
05/05/13
No comment left by this customer.
05/05/13
No comment left by this customer.
05/05/13
Citylink apparently attempted to deliver on original requested day. However, recipient was in all day and no ring on buzzer or phone.
05/05/13
No comment left by this customer.
05/05/13
Good service, picked up and delivered on time
05/05/13
Very Good service......Not a failure to collect or deliver....Thankyou
05/05/13
Excellent and efficient service. Very happy!
05/05/13
very good
05/05/13
no fuss
05/05/13
Excellent service, will use again. Thanks for quick and speedy service.
05/05/13
Very bad service. No updates at all. Wasn't happy. Will not use you service. another courier is much better
05/05/13
No comment left by this customer.
05/05/13
An excellent, competitively priced and speedy service. Please pass on my compliments to the Maldon DHL Courier Driver for his efficiency
05/05/13
my buyer saying when he receive it's been dropped off and damaged
05/05/13
No comment left by this customer.
05/05/13
Excellent service very fast delivery & good prices
05/05/13
You did a good job except that ParcelForce took 24 hours longer to deliver the goods than they promised.
05/05/13
No comment left by this customer.
05/05/13
parcel should of arrived last thursday and is still not here.
05/05/13
No comment left by this customer.
05/05/13
No comment left by this customer.
05/05/13
Delivered to a neighbour which was fine , but didn't leave a note saying which neighbour so took a while to locate , otherwise a good servic
05/05/13
It would be great to send customers updates and delivery notices.
05/05/13
No comment left by this customer.
05/05/13
you charged me twice and im still waiting for a refund or a reply absolutely usless!
05/05/13
Didn't collect my item
05/05/13
No comment left by this customer.
05/05/13
No comment left by this customer.
05/05/13
Nothing to improve. Fast, efficient delivery service at a good price. Thanks.
05/05/13
Fantastic I always use you and you have never let down brilliant company thank you
05/05/13
The parcel was due to be delivered next day but it arrived 3 days late (got lost)with no box! Apparently this had got destroyed in transit!
05/05/13
Arrived when they said , good polite service
05/05/13
Greats service again!
05/05/13
Very good service!
05/05/13
Very good and easy service
05/05/13
no comment
05/05/13
collected and delivered on time and safely.
04/05/13
Parcel was collected and delivered as specified, very efficient
04/05/13
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