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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,997 reviews.
Very Good. on time and no damage.
04/05/13
no comment
04/05/13
1st time used---will use again-----good value-----highly rated----will recommend
04/05/13
easy, friendly service. I presume parcel arrived safe. Would be great to have notification of delivery. Will use you next time
04/05/13
No comment left by this customer.
04/05/13
No comment left by this customer.
04/05/13
Fast, quick delivery
04/05/13
No comment left by this customer.
04/05/13
i really happy parcel monkey the service is professional and safe, my parcel post to oversea is safe arrived and no broken. thank you .
04/05/13
very pleased with delivery speed and tracking. You even repackaged my customs invoice in a better window envelope thanks
04/05/13
Super friendly delivery driver
03/05/13
If pick up , then how get the label on to the parcel if 400 miles away ?????
03/05/13
spot on thank you
03/05/13
No collection receipt.
03/05/13
The package is still showing as only 'Collected' on your site, where as it says on the couriers website it says it has been delivered.
03/05/13
Excellent service. Collected and delivered promptly.
03/05/13
very good
03/05/13
no comment
03/05/13
Very pleased - very easy to use
03/05/13
Great service, plain and simple to do, all the info you need, quick and easy.
03/05/13
Collected and delivered as arranged. Excellent service and good rates. Will use again
03/05/13
Helpful and quick responses to questions. Message to courier passed on. Parcel collected early on correct day and delivered quicklly
03/05/13
no comment
03/05/13
very impressed with the service. Online loging of parcel and tracking worked well
03/05/13
No comment left by this customer.
03/05/13
I would of said very good if you would of collected it on the right collection date but you came a day later.
03/05/13
The package arrived in poor condition.
03/05/13
Booked parcel on Friday 26th April, the cost through post office was more than value of contents, very pleased and recommend. Yes use again
03/05/13
Everything went smoothly - that's all we would ask.
03/05/13
Excellent service
03/05/13
No comment left by this customer.
03/05/13
Very easy to use and excellent service
03/05/13
perfect service as usual - but you say things weighing less than something are a set price but they always more!! - WHY??
03/05/13
Great service , so easy to use, very pleased, would defo use again!!!
03/05/13
I havnt used parcel monkey before, you collected my pump but it still hasnt arrived, please help!!!!!!
03/05/13
I think the service was excellent and have no extra comments or concerns to make you aware of.
03/05/13
Fair price and courier collected and delivered in time scale I expected. I would use this service again
03/05/13
Great well priced service
03/05/13
good service as always
03/05/13
You picked up a day late and then said we were closed at 4 even though were a shop that closes at 5-30 . Picked up next day with no problems
03/05/13
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