We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
(4.5/5) based on 92,107 reviews.
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Fantastic reliable service. Easy to arrange collection-reassuring tracking-Fast delivery. Would recommend and definetly use again. 16/05/13
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super fast service,thanks 16/05/13
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Really good ,but is there a tel no to call on ? 16/05/13
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You failed to pick up the parcel on the day quoted, last friday. After that, all went well. Price was excellent. 16/05/13
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Great service 16/05/13
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Good service, good price! Will use again. 16/05/13
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i have found this superb, the only problem i ever encounter is the tracking sometimes, but the courier superb thanks 16/05/13
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The service was excellent. The parcel was picked up from my home as booked and delivered to Australia 6 days later. 16/05/13
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Courier sent me someone elses parcel entirely and eventually collected the correct one a few days late and I'm awaiting its arrival.. 16/05/13
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Online service was great and very quick. City Link were a little slow! Will use again. 16/05/13
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Great, as usual 16/05/13
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Very pleased great service at a good price 16/05/13
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best service i have ever had thank you 16/05/13
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customer was happy, i was happy and parcel was delivered and collected on time :-) 16/05/13
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I needed to discuss my delivery but th 16/05/13
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NO PROBLEMS 16/05/13
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have a telephone number. very slow your email team. a quick call wld help instead whole days wasted waiting for replys 16/05/13
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Great service, fast delivery. Very satisfied. Thanks 16/05/13
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Would be good to have confirmation that parcel was delivered. 16/05/13
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Great service and price. Many thanks 16/05/13
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Excellent service, easy to follow website, good competative prices, next day pick-up - 100% recommended 16/05/13
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No comment Service was excellent 16/05/13
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Very good service. Much better value than Royal Mail / Parcel Force or going direct to courier companies. 16/05/13
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Order (1308803) - very disappointed. Order collected on Fri 10th but I do not not where it is! Will be takin legal advice. 07956290406 16/05/13
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as described 16/05/13
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First class service as usual, many thanks ! Straight forward and no hassle! 16/05/13
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Sent glass so was not insured. Despite being marked fragile the Items arrived in so many pieces you could not recognise what they were. Nice 16/05/13
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Collected 1 day late and goods arrived in a very poor state will not use Nightfreight again 16/05/13
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excellent ! 16/05/13
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Excellent! super quick collection and delivery! thankyou. 16/05/13
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Excellent - very quick 16/05/13
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I have been charged twice for one package and cannot get hold of you to claim the over payment of over £28.00 16/05/13
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great service - really quick :) 16/05/13
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PARCEL WAS NOT COLLECTED UNTIL THE FOLLOWING DAY, DRIVER DID APPOLOGIES FOR DELAY BUT LEFT ME WITH AN UNHAPPY CUSTOMER 16/05/13
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turned up when said would and couteous. 16/05/13
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The collection time from Citylink is now dependable and that makes a massive difference. 16/05/13
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Don' see how you can improve, perfect for me. 16/05/13
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Excellent as always...regular customer 16/05/13
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Good service, quick pick up time and delivery 16/05/13
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excellent service, keep up the good work 16/05/13
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