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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
no comment
06/09/14
no comment
06/09/14
Prompt and courteous service.
06/09/14
I put an alternative delivery address on my form, but it wasn't delivered there by DHL and I had to organise a re-delivery.
06/09/14
Happy that parcel was collected and delivered on time and that I could track it online. Thank you!
06/09/14
?some estimate of collection time....even morning or afternoon would be useful
06/09/14
Very happy with my first time experience using parcel monkey.
06/09/14
I have used your service many times & have never had an issue. Keep it up
06/09/14
no comment
06/09/14
Very happy no more to add
06/09/14
no comment
06/09/14
Excellent service reliable fast & cheap In fact my parcel was exactly £30 cheaper than Royal Mai Thank you parcel monkey will use again
06/09/14
Item collected late and still not delivered
06/09/14
no comment
06/09/14
no comment
06/09/14
thank you
06/09/14
I was pleased that there were no hidden extras. The delivery was speedy and value for money. I would definitely use you again.
06/09/14
No one showed up on day of collection. ( I took the day off work and waited for ten hours), phoned DX who had no record of a delivery.
06/09/14
over 2 weeks and still no parcel. very poor service. fobbed off. frustrated. terrible communication. spent a fortune hanging on. never again
06/09/14
PAID FOR NEXT DAY GAURANTEED TOOK THREE DAYS TO ARRIVE NOT IMPRESSED !!!!!!
06/09/14
no comment
06/09/14
no comment
06/09/14
No comment left by this customer.
06/09/14
No comment left by this customer.
06/09/14
Excellent service - will always use your service in the future.
06/09/14
good service as always
06/09/14
Parcel collected 1 day late and arrived damaged, very poor service
06/09/14
No comment left by this customer.
06/09/14
Very happy with service provided
06/09/14
Parcel not collected on date specified. We had to make call to enquire what was happening. We would of appreciated an update.
06/09/14
Very pleased. Very good service. I'll use it again.
06/09/14
You were good, but parcel collected by DX Mon and not delivered until Wed
06/09/14
I haven't had any reply from the guy I sent the parcel to and he owes me £55. can you please confirm that you delivered the parcel to him.
06/09/14
It would help if you could have next day delivery up to 12pm that day
06/09/14
No comment left by this customer.
06/09/14
im having big problems with parcel monkey, there should be more room here to write as have big list of problems, very very poor,
06/09/14
Would have liked to book a Monday collection on a Sunday, but option not apparently available.
06/09/14
You are the best
06/09/14
Pick up through delivery was smooth easy and fast! Received my package from the UK to USA on the 4th day.
05/09/14
It would be great if you offered a service for business. Thanks www.pdrcrazy.com
05/09/14
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