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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,762 reviews.
Parcels never collected, several emails and still no contact from anyone! Will be claiming my money back and losses
03/09/14
Order 2301077 27 Aug PM3037953 promised delivery on 28 Aug and only picked up for collection on the 29 Aug and no explaination,poor rating
03/09/14
Found a good price for next day delivery. Company were extremely helpful.
03/09/14
No comment left by this customer.
03/09/14
Well done
03/09/14
Great driver, efficient and friendly
03/09/14
Very good service.
03/09/14
No comment left by this customer.
03/09/14
Easy service. Would use again.
03/09/14
You collected when you said you would and you delivered shortly before you predicted you would. I call that great service!
03/09/14
Good service. Can't think of anything obvious that needs improvement.
03/09/14
No comment left by this customer.
03/09/14
very good service and value
03/09/14
No comment left by this customer.
03/09/14
No comment left by this customer.
03/09/14
Easy to book online and very quick service. Would recommend Parcel Monkey.
03/09/14
As a Carer,pity the parcel address label to download wasn't prominent to download when paying for the pick up, not on PC till next day.
03/09/14
Excellent service. Will definitely use Parcel Monkey again and recommend them.
03/09/14
good service!
03/09/14
Really great again. Friendly delivery driver and item arrived intact. :D
03/09/14
No comment left by this customer.
03/09/14
everything was fine
03/09/14
Parcel collected on arranged day and delivered following day
03/09/14
No comment left by this customer.
03/09/14
parcel was returned by parcelforce stating 32.5kg. have re-weighed on several scales and under 30KG. cost me £80 - lost. rebooked trakpak
03/09/14
The package was ****ing destroyed when it arrived. They arrived at 8pm at night to collect.
03/09/14
No comment left by this customer.
03/09/14
Service was as described. No problems!
03/09/14
good
03/09/14
you never responded to my email when i am bsck in coungr
03/09/14
Excellent, organised and reliable service. I cannot fault the service I received.
03/09/14
Good level of service thank you.
03/09/14
Can't think of anything else you could do
03/09/14
very good service with parcelforce. would highly reccommend!
03/09/14
excellent service
03/09/14
Price & Delivery service second to none, just need to fix time slot for pick ups had to wait in until 3pm be fore we could go out
03/09/14
No comment left by this customer.
03/09/14
All good, don't change anything as it all works great. Thanks
03/09/14
2nd tie in a row dx didn't turn up on the day specified without any communication
03/09/14
When booking you have to submit an email adress, and later you have to fill in details of sender and receiver. Why you need to do the first?
02/09/14
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