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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,884 reviews.
prompt & professional service with delivery on the scheduled day, you can't ask for any more than that.
08/09/14
It was easy to arrange the collection and delivery of my item online. Good efficient service I would use again .
08/09/14
Many thanks
08/09/14
The fastet delivery I ever had, only one day from UK to Germany.
08/09/14
Did what you said you would, when you said you would for a price I can afford.
08/09/14
No comment left by this customer.
08/09/14
Extremely poor communication and customer service
08/09/14
Very fast and effieceint
08/09/14
The parcels still didn't arrive to the destination
08/09/14
Extremely efficient, cost effect service. Thank you
08/09/14
excellent. city link sometimes miss deliverys all together in the past but in this case great service
08/09/14
Collected and delivered as arranged will use again.
08/09/14
unsure how to rate the service as i do not know if it hasbeen delivered yet, but we will use you again
08/09/14
No comment left by this customer.
08/09/14
First rate service
08/09/14
No comment left by this customer.
08/09/14
No comment left by this customer.
08/09/14
No comment left by this customer.
08/09/14
No comment left by this customer.
08/09/14
No comment left by this customer.
08/09/14
good service as usual
08/09/14
All superb on this order
08/09/14
No problems, excellent service.
08/09/14
Unfortunately on this occasion, we waitied for our parcel to be collected for 3 days. Usually very good.
08/09/14
A+ service with great price, Second time ive used Parcel Monkey and will definatle use again
08/09/14
A great service, I'd happily use Parcel Monkey again.
08/09/14
Damaged item,everyone passes the 'buck'.disgusting customer help.01754880456 please can someone help.
08/09/14
great job as always
08/09/14
Early pick up on allocated day and quick 2 day delivery in Germany with no damage to fragile items. Highly satisfied,
08/09/14
awesome - dont change
08/09/14
No comment left by this customer.
08/09/14
No comment left by this customer.
08/09/14
No comment left by this customer.
08/09/14
parcel arrived on time
08/09/14
cheaper prices
08/09/14
link sent in email for labels could be hhyperlinked so that you dont need to copy and paste
08/09/14
No comment left by this customer.
08/09/14
checked other comparison websites 4 quotes, which ranged from £150-£2000. U gave me instant quote for £14 & great service. Thanks
08/09/14
No comment left by this customer.
08/09/14
No comment left by this customer.
08/09/14
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