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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,882 reviews.
no comment
01/09/14
I paid for a 2-3 delivery day service. It didn;t get picked up in time and then i was told it would take 5 days. Very poor
01/09/14
I had arranged the parcel to be collected on Wednesday. After about ten calls to Courier they finally picked it up on Friday. Not happy
01/09/14
no comment
01/09/14
Happy yet again. Good job.
01/09/14
No comment left by this customer.
01/09/14
No comment left by this customer.
01/09/14
no problems and hassle free
01/09/14
No comment left by this customer.
01/09/14
great as ever, no criticism constructive or otherwise.
01/09/14
Excellent service, effecient, fast and on time
01/09/14
No comment left by this customer.
01/09/14
Great service and have and will use again. thanks
01/09/14
No comment left by this customer.
01/09/14
As always - brilliant!
01/09/14
No comment left by this customer.
01/09/14
Would have liked a delivery time slot instead of having to wait all day. Was otherwise really good
01/09/14
A very easy process from start to finish and very competively priced; I'll recommend you to friends & family anytime;)
01/09/14
All is good
01/09/14
It was perfect!
01/09/14
No comment left by this customer.
01/09/14
No comment left by this customer.
01/09/14
Great service that worked as expected. Have referred PM to friends already😎
01/09/14
great value and service as usual with parcel monkey.
01/09/14
No comment left by this customer.
01/09/14
No comment left by this customer.
01/09/14
Excellent service. 4 days door to door to Seattle USA.
01/09/14
I've just been chased by the recipient who has still not received their delivery - and the delivery was booked over a week ago.
01/09/14
Easy and affordable service
01/09/14
Friendly, great timing, good price!
01/09/14
Would be good if parcels could be left in a secure place for collection.
01/09/14
Very easy process and a great price.
01/09/14
Great price, great service and on time delivery
01/09/14
Easy to use web site, with full tracking information great A+++++++++++++++++++++++++++++
01/09/14
Very promising as explained in the tin. Happy to use your service again in the future and would recommen to everyone. Cheap and best.
01/09/14
No comment left by this customer.
01/09/14
pick up was a day late, i stayed in all day and no show from courier, this wasted my day and annoyed my customer. wont use again
01/09/14
Instructions including gate code for collection in my absence not passed on in full to driver (message truncated) - luckily I was home.
01/09/14
The parcels had clearly been handled very roughly, as when they arrived the packaging was all but destroyed.
01/09/14
very unfriendly service,parcel delivered 300km from reciver addresse, reciver need to pay second time at collection point
01/09/14
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