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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,872 reviews.
Fast delivery, collection in marked time great service thank you!
27/12/14
You guarantee delivery to Nigeria in 2-3 days. Package was picked up Friday 19th & still to be received on 25th December 2014. Unacceptable.
27/12/14
the parcel was not even collected. waste of time
27/12/14
sometime they dont collect the parcel
27/12/14
PARCEL FORCE picked up on the day they said they would- BUT EXPRESS NEXT DAY DELIVERY was ****. Took 2 days. Not happy !!!
26/12/14
No comment left by this customer.
26/12/14
Quick, efficient service, easy to access, very happy! But sad that the chosen courier seems to have gone under now.
26/12/14
Easy and smooth.
26/12/14
Online form was easy to understand. Pick up driver polite and courteous. Many thanks!
26/12/14
No comment left by this customer.
26/12/14
still have not delivered... So much for a next day delivery... Tried to chase but no number to call... **** SERVICE..!!!
26/12/14
Poor Courier service - package 1 of 2 arrived 24 hrs late & package 2 of 2 arrived 48 hrs late.
26/12/14
No comment left by this customer.
26/12/14
A rough collection time would have been very useful so I knew if I could have gone out
26/12/14
All good, Great Service!!!
26/12/14
VERY QUICK,AND SAFE DELIVERY ! WILL CERTAINLY USE AGAIN ! MANY THANKS !!
26/12/14
No comment left by this customer.
26/12/14
Certainly use your company again. Parcels picked up in morning and delivered next day . excellent
26/12/14
Excellent service at reasonable price
26/12/14
It was easy to go online and give measurements / weight so that you could tell me immediately what the price would be. You gave a date and c
26/12/14
Excellent, 9 days to Australia at Christmas.
26/12/14
The courier arrived late
26/12/14
size given but be provided too small. Collector didn't know what to do so my husband taped bag to parcel. Hope it gets there!!!!!!
26/12/14
Very happy with the service, easy, fast and effective. Thank you
26/12/14
THE BEST VALUE PARCEL COMPANY I COULD FIND,AND RELIABLE ASWELL
26/12/14
Excellent service you little monkeys!!!! Well Done to all!!
26/12/14
Really impressed with such a quick service - got my parcel to France in time for Xmas something Royal Mail couldn't guarantee
26/12/14
No comment left by this customer.
26/12/14
No comment left by this customer.
26/12/14
No comment left by this customer.
26/12/14
No comment left by this customer.
26/12/14
great service. thanks
26/12/14
Collected on time, friendly helpful driver. Hope you all have a successful 2015
26/12/14
No comment left by this customer.
26/12/14
Very good service
26/12/14
Parcel lost and undelivered by Parcel force!
26/12/14
parcel has been sent to wrong depot and so redirected which means I still have not received it
26/12/14
No comment left by this customer.
26/12/14
No comment left by this customer.
26/12/14
No comment left by this customer.
26/12/14
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