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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,031 reviews.
Excellent - I found a good price for my parcel and it all worked very efficiently.
22/09/14
My next day delivery was 2days late , very unhappy should have refund as I paid £13 for next day not 4days
22/09/14
Excellent service
22/09/14
arrived at 1pm. before 12 would be very helpful
22/09/14
No comment left by this customer.
22/09/14
Drivers need to be more careful when handling goods
22/09/14
Parcel picked up on time (from Norfolk) and delivered the next day to Bristol, as requested. 10/10.
22/09/14
The parcel was collected and delivered to Trakpak. No further tracking information regarding where it is now but it hasn't arrived.
22/09/14
No comment left by this customer.
22/09/14
Very good service, Thanks
22/09/14
ok
22/09/14
no probs, very smooth
22/09/14
No comment left by this customer.
22/09/14
Very good many thanks
22/09/14
No problems, great service and will be using again.
22/09/14
No comment left by this customer.
22/09/14
No comment left by this customer.
22/09/14
No comment left by this customer.
22/09/14
No comment left by this customer.
22/09/14
No comment left by this customer.
22/09/14
Firstly, the package was not picked up and it was only because Icalled to chase it up that someone came. Was told there had been a technical
22/09/14
Collected on Time, and delivered on time, well done thanks.
22/09/14
no comment
22/09/14
no comment
22/09/14
no comment
22/09/14
excellent service as always, thank you
22/09/14
When the item arrived it was badly damaged beyond repair despite my mention of the parcel needing to be handled with care, This cost me £80
22/09/14
parcel force are great
22/09/14
Pleased with the service, did what it said it would do. Only down side was the compulsor insurane that wasn't quoted for when enquiring.
22/09/14
thanks
22/09/14
A first class service without any problem as far as I have had no complaints since delivery.
22/09/14
no comment
22/09/14
Great service, simple easy to understand website, Good variety of quotes and good value for money. Parcel got to the destination on time.
22/09/14
no comment
22/09/14
Great service thanks but using the freight part of your website is not easy, because it's not obvious on the website when looking for it.
22/09/14
no comment
22/09/14
my parcel was picked up as scheduled and has been stuck in a trak pak process centre with no scanning information since 16 September.
22/09/14
superb service
22/09/14
was very poor and lousy. ..was no collection on monday....had to deliver myself. on Wednesday. poor
22/09/14
Due to driver not waiting for me to get downstairs and open the door I still don't have my package...overall not a good experience.
21/09/14
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