Many people look at our prices and think that if you pay peanuts, you get monkeys. This couldn't be further from the truth. At the time of writing we've had over 25,000 customer reviews with an average rating of 4.4/5, that's 88% between you and me - if we were at university we would have got a First Class honours degree!
The short of it is that as we send such massive volumes through the courier company networks we're able to ask and obtain significant discounts for our customers. Furthermore we've produced a highly efficient system where customers can book, trace and comment on orders in a completely transparent manner online. All the information you need is to hand which brings our costs down - which we pass on to you.
We spend hours pouring over our prices. We work hard to make sure we offer you the best deals on the internet and we also look intensively at the types of orders sent through our network to make sure we can further squeeze our costs. We don't like wasting money because we know you don't either.
Currently you can save up to 70% on ParcelForce 28 and 48 services than if you went direct to them - because we've worked hard on getting them to reduce their prices and offer a streamlined integration into their infrastructure. This allows us to offer their next day courier services from just £10.99 - which is a huge reduction if you went via the national carrier direct.
If you wish to reduce your courier costs even further then we offer a cheaper solution. Via City Link we offer a small packet service for items that fit into a mailing bag or jiffy bag which is no larger than 50cm x 40cm and weighs less than 10kg.
The important factor to remember that if you see courier companies or shipping services such as our mention the words "cheap", "budget" or "discount" it doesn't mean that the level of service you receive will be as minimal as the price. We've spent a great deal of time and effort on implementing systems that make the process of booking and checking on their order as easy and useful as possible. There are always improvements that can be made, but we're certainly pushing forward in the right direction.
We do also offer a variety of delivery services to Europe and international shipping solutions via our collection of courier partners, if you were looking for cheap, non-domestic, couriers.
Whatever your parcel delivery needs, we have a fantastic and cheap parcel delivery service for you.
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