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Can I change the destination details of a parcel?
... if it's not too late.

First off, don't worry. We've all done it at some stage. It's usually fairly easy to remedy - unless you've booked our same day service and is due to be collected shortly.

All you need to do is contact us via the usual method: the contact us support form. If your parcel is due to be collected today, feel free to also tweet us to make sure. Please follow us also so we can send you a direct message as we'll need your order number to track down your specific collection or delivery which needs altering.

Quote and Book

Destination:

Enter the dimensions and weight of each parcel that you want to
send to the same address below:

Length (cm)	Width (cm)	Height (cm)	Weight (kg)
x	x
x	x

Is that it?

It certainly is. There's a difficulty with customers changing delivery destinations due to security - we wouldn't want other people managing to log-in and change the addresses, so make sure we keep control of this. We hope you don't mind?