How secure are your parcel delivery services?
I can't recall any complaints from customers about insecure parcels being delivered.

Both the security of our customers when it comes to the ordering process and their private information after they have booked as well as your parcels whilst they're en route to the delivery address are of the utmost importance to us. 

We have very strict procedures in place to protect your personal information including not discussing customer orders outside of our secure account system. But also we only use the most reputable courier services to actually conduct the parcel delivery for you.

This means that when your parcel is collected the courier should offer you their credentials so you are guaranteed that it is being collected by a bone fide courier. Furthermore, the couriers have been given training in keeping your parcels secure in transit, if they're kept overnight they're again stored securely and upon delivery the parcel will have to be signed for.

On ordering we also ask for additional information in case a delivery to the correct address cannot to be made, this should ensure that your or their parcel is not left with an unfriendly neighbour.

And it’s not just us that agree with our secure service. Here are some customer reviews relating to security:

"Your service is top notch. Polite driver, was on time and delivered the package safe and secure. will recommend you too others, confidently." -14/02/2011

"As always a smooth transaction; safe, secure and delivered within 48 hours of booking." - 05/10/2011

"The parcel was picked up when requested and delivered 5000 miles away two days later still secure thanks." - 09/04/2011

"It’s a fantastic money saving site to get you parcels delivered at the right price in a secure manner Keep up the good work" - 26/06/2011

Secure parcel delivery


Quote and Book

Destination:

Enter the dimensions and weight of each parcel that you want to
send to the same address below:

Length (cm) Width (cm) Height (cm)       Weight (kg)
  x       x            

Is there anything I can do to help?

Obviously make sure that your parcel is securely packaged, and don't write 'this parcel contains gold bullion' (or similar) on it just to be doubly sure. We don't actually allow you to send gold bullion through our system anyway, but you get the idea. Plain and discreet is always best.

Related Help Pages:

 

Image © Puuikibeach

Parcel Monkey are expanding internationally, opening in countries across the world. You can visit our international sites using the links below:
Europe
United Kingdom Germany Ireland France Belgium Italy Spain Denmark Portugal Sweden Switzerland Turkey Netherlands Norway Poland Austria Andorra Cyprus Czech Republic Denmark Estonia Finland Gibraltar Greece Hungary Latvia Liechtenstein Lithuania Luxembourg Malta Monaco Romania San Marino Slovakia Slovenia Vatican City
Asia
India
Americas
USA