We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
(4.5/5) based on 91,793 reviews.
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ne of the four boxes of books arrives at the destination-Hedgerow Books, Doncaster, burst open-I'm very unhappy about this 28/08/11
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Parcel monkey good, but let down by courier as no tracking numbers provided by driver (conflicting with advice from parcel monkey?) 28/08/11
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much better service compared to My Hermes 27/08/11
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No issues, thanks. 27/08/11
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Absolutely superb A+++++++ 27/08/11
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Excellent service - Thank you! 27/08/11
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Very good service.Please keep it up. 27/08/11
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Brilliant first class service. The courier from City Link was polite and explained the process of how my parcel was being processed. Top job 27/08/11
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very pleased thanks 27/08/11
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Excellent service. Will use again. 27/08/11
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the only improvement I can think of is to offer "time slots" for collection and delivery rather than just between 8am and 6pm 27/08/11
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Very good service and very quick thank you 27/08/11
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even though instructions were left parcel under tarpauline it was not collected Courier refused to come back out until I rebooked 27/08/11
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The service was perfect and £23 cheaper than the post office! 27/08/11
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Cheap and easy to use. 27/08/11
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responsive, efficent, and very inexpensive - consistently excellent 27/08/11
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great service as usual 27/08/11
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Absoloutley fantastic, beats Parcels2Go in every Area especially price. 27/08/11
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Good pick up and excellent pricing 27/08/11
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Excellent as always 27/08/11
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no problems,quick service.thanks 27/08/11
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very fast collection within 15mins of booking it 27/08/11
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excellent 27/08/11
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pleased with the service i got will use you again 27/08/11
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Order processed quickly, collection and delivery on time well done 27/08/11
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I have tried to call you for 3 days but cannot. Shipment stuck in SA and Courier won't do anything as contract is with you!!! 27/08/11
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Excellent service. Easy website to use. Parcel picked up and delivered as promised. I will use again. 27/08/11
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Efficient quick service to Australia - very happy customer 27/08/11
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Very good fast service went through city link who are great slays use parcel monkey as it's cheapest 27/08/11
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The parcel has been damaged, so I have had to refund the buyer. Please contact me Tel: 079 1380 1360 27/08/11
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Excellent all round will use for all future deliveries very pleasant people to deal with thank you 26/08/11
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good 26/08/11
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You do a far better job than Parcel2go,thats for sure. 26/08/11
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parcel monky tsthe best and cheape 26/08/11
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Usually I vote Very Good, but I only voted Good this time because I get so many of these 'How did we do?' emails - a few less please :) 26/08/11
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No problems.Service was very ggod 26/08/11
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Fast, efficient service at a great price- recommended! :O) 26/08/11
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Had to parcial refund buyer, item damaged by courier 26/08/11
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first class service 26/08/11
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Good service, though the delivery was a little slow. 26/08/11
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