Do you offer a guaranteed next day delivery service?
Most definitely, when would you like your parcel collecting?
Via City Link we offer a Premium Next Day parcel delivery service which has a money back guarantee so that if your parcel isn't arranged on the next full day then you get your money back - less the cost for any loss or damage cover purchased.
Sometimes deliveries can be delayed as they're not properly labelled or packed inappropriately hence this guaranteed service is only active if you adhere to our terms and conditions. This also means that the item can't be on our prohibited list.
Something else worth bearing in mind that its essential that the recipient is available to take delivery (similarly someone is available to allow for the parcel collection) as neither Parcel Monkey or our couriers can take responsibility if recipients are not available at the time of the attempted delivery.
|
